Training offering

IBM Case Manager 5.1 - Build, Deploy, and Monitor a Solution

Overview

This course is for those whose job includes responsibility for designing and building Case Manager solutions, deploying a solution to production, integrating the solution with ILOG JRules, and monitoring case activity using Cognos Real-time Monitoring.

You work with a fully functioning IBM Case Manager system to practice the skills required to create a Case Management solution that uses ILOG JRules integration, deploy that solution to a production environment, and monitor case activity using Cognos RTM.

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

http://www.ibm.com/training/terms

Public

This intermediate course is for anyone whose job includes responsibility for designing and building solutions, deploying a solution to production, integrating the solution with an ILOG JRules system, and monitoring activity on a Case Manager system using Cognos Real Time Monitoring.

Prerequisits

You should complete:

• IBM FileNet P8 5.0 Prerequisite Skills using Workplace XT (F1410)
• IBM FileNet P8 Platform 5.0: System Implementation and Administration (F1420)
• IBM FileNet BPM 5.0: Process Design (F1450)

Objective

• Acquire the knowledge and skills necessary to design and build a solution.
• Acquire the knowledge and skills necessary to deploy a solution to production.
• Acquire the knowledge and skills necessary to integrate ILOG JRules in a solution.
• Acquire the knowledge and skills necessary to monitor case management activity using Cognos RTM.

Topics

• Introduction to Case Manager
• Structure of a solution
• Process a case
• Solution design principles
• Overview of add-on functions
• Create properties and document types
• Create roles and in-baskets
• Create a case type and task
• Create a step map
• Deploy and test a solution
• Use preconditions and sets
• Use Process Designer integration capabilities
• Deployment process
• Configure the Production environment profile
• Migrate solution assets
• Migrate and deploy the solution package
• Introduction to IBM WebSphere ILOG JRules
• Create a rule project with ILOG Rule Studio
• Deploy rules to Rule Execution Server
• Integrate business rules into a solution
• Introduction to Cognos RTM
• Create a custom dashboard using existing dashboard objects
• Case Monitor architecture
• Database structures
• Create a dashboard object
• Create a custom measure for a dashboard object
• Create a custom dimension for a dashboard object